The Plough has been turned into a commercial weddings and events venue
without planning permission. This tool helps you send your own
complaint to West Suffolk Council in about three minutes.
“Took me three minutes.” — local resident, Brockley Green
Step 1 of 3About 3 minutes
Test mode: one-click sending isn't configured yet (email settings are
missing), so complaints can only be downloaded and emailed manually.
Could not reach the allocation service, so a complaint version was chosen at
random. Fine for testing, but on the live site each version is only ever used once.
What this does
You enter your contact details (the council will not investigate anonymous complaints, but your identity is kept confidential by law).
We prepare a unique complaint for you based on the facts. You can skim it and edit anything you are not comfortable with.
One click sends it to the council as a PDF, with a covering message and a copy to your email.
1 Your details
2 Review and send
We've prepared a unique complaint for you — no two neighbours will send
the same wording. The facts below are already filled in. If you're happy with
it, scroll down and press send. You can expand the full text to edit anything
before you do.
Filled in automatically
Review and edit the full complaint text (optional)
One click sends your complaint to West Suffolk Council as a PDF, with a
covering message. A copy goes to your email so you have proof of what was
sent, and the council's reply will come straight to you.
Prefer to email it yourself?
Download your complaint:
Click — it creates a new email addressed to the council with a covering message.
Attach the downloaded PDF (drag it in, or use the paperclip button), then press send.
If the button doesn't open your mail app, send an email to
with the subject
“” and attach your PDF.
Your complaint has been sent. A copy with the PDF
attached is on its way to your email address — if it hasn't arrived in a
few minutes, check your spam folder. The council should acknowledge your
complaint directly.
Thank you. Every individual complaint increases the
chance the council investigates properly. Please pass this website on to
neighbours.
Wonderful news — every prepared complaint has been claimed by a resident.
Please contact the campaign organiser, who can arrange more, or submit your
own complaint directly using the
council's online form.